First rate service from initial contact to delivery and beyond. Jess and Adam were extremely helpful and kept me up to date as my order progressed. I would recommend anyone who is looking at anything coffee related have Prime Coffee Suppliers on their shortlist.

Had this machine a couple of weeks now, love it, came from a Melitta bean to cup, the learning has been fun, but the machine makes a fine coffee and good to have the brewer and grinder in the one machine as space is a little limited.

Gto some lovely coffee free too, had reason to get in touch and Prime Coffee’s replied very quickly, I would happily deal with them in the future.
Paul

Fast, quiet, consistent, elegant! Love the brand, and love this new model.

Responsive customer service, thorough and objective responses to my questions regarding the machine, regular updates on postage.

The machine itself is a beauty that doesn't require a steep learning curve to start getting decent coffees.

Great product arrived quickly

Very supportive, trustworthy. The founder contacted me directly for a payment issue, and the customer support response was really timely. Delivery is fast and in good shape!

Great build quality. Two boilers make it really convenient to work with. At this price its the best there is!

The product itself has been brilliant but the purchasing experience was made smooth and efficient thanks to Jessy, from order/preorder to delivery. Will definitely use you again.

Amazing customer service from Jessy! So helpful and a joy to speak to.

Super helpful customer service team!

Most helpful company with the best tasting coffee blend!
Thank you so much!❤️

Prime Coffee Supplies have an excellent website with lots of information. The team are always helpful and respond to emails promptly. This gave me confidence to buy an espresso coffee machine from them after months of searching. There was a hiccup around delivery but this was down to the delivery company. Adam does his best to sort out any queries, he really cares about customer service and wants to help customers enjoy great coffee. I have no hesitation in giving a five star review.

Good communication. I had a message from ups that I need to pay import fees. after sending an e-mail to prime coffee I got the response that it was an error and i don't need to pay. Machine was delivered quickly, too. Very good experience

Good communication. I had a message from ups that I need to pay import fees. after sending an e-mail to prime coffee I got the response that it was an error and i don't need to pay. Machine was delivered quickly, too. Very good experience

I have recently purchased a grinder and coffee machine from this company. I have had many interactions with Adam and found him to be approachable, generous, professional and very efficient. I cannot speak highly enough of the wonderful experience that he facilitated. This is truly a first class company and owner. They have my highest recommendation.