The Sanremo Cube has proven to be a leap forward when compared to coffee machines I have owned in the past. Not only does is it look great, but it also makes incredible coffee.

Getting the grind and extraction time right took me a while to perfect; however, once achieved it has delivered excellent coffee throughout Christmas with a house full of guests. It is also a constant topic of positive conversation.

I was nervous about investing such a large sum for this machine; but now, I am convinced that it is money well sent.

I would like to also thank Prime Coffee, Adam in particular. A small part was missing on delivery (Sanremo’s fault, not Prime Coffee). Adam could not have done more to rectify the problem. It truly was the personal touch despite being an online company - thanks Adam.

Excellent service and friendly calls and emails back and forth

I recently purchased a coffee machine from this Prime Coffee Suppliers, and I have to say, the customer service was outstanding from start to finish. Adam, in particular, went above and beyond to ensure we had a smooth and enjoyable experience. He patiently answered all of our questions, offering expert advice and recommendations to help us make the best choice for our needs. To top it off, after discussing coffee bean options, he kindly included some complimentary beans with our purchase, which was a thoughtful gesture.

The entire process—from purchase to delivery—was seamless, and Adam’s attention to detail and genuine care really stood out. I’m absolutely thrilled with the machine and the level of service we received. I’ll definitely be coming back for all my coffee-related needs and wouldn’t hesitate to recommend them to anyone looking for quality products and exceptional customer care.

Excellent service from Prime Coffee Suppliers. The Fellow Atmos Canister provides reassurance that your beans keep their great flavour

Excellent product with a seamless delivery with regular updates and communications from Prime Coffee. Highly recommend!

Adam has beed very helpfull and he responded very quick to my questions, even out of the working hours!
Highly recommend!

Very sturdy, well build machine!

Excellent product and regular updates and communications. Highly recommend!

Excellent machine and looks really cool !

Absolutely brilliant service from Adam and really quick response times. Very helpful and knowledgeable!

My experience has been nothing short of wonderful. From the moment my order was placed Adam has been in constant contact, always reaching out to me to update me on my machine, going to extra trouble to source parts for me that they don’t stock, sending me coffee to sample whilst I wait for the order and so on.
In a world where we have a thousand options and places where we can order from, Prime Coffee stands apart as consummate professionals who care about the customer, their experience and the end product and I consider myself blessed to have placed my order with them.
I would strongly encourage anyone to look them over and drop them a message even if you don’t see the exact item you’re after.
Their advice is free, their service is flawless and their customer care and support is exemplary.

Purchased a Sanremo grinder from them. Adam was super helpful keeping me informed about stock.

Appreciate your help

Spoke to Adam over the phone, really informative and helpful, he helped me make a decision on what will be the best coffee machine for me moving forward, 5 stars for service and knowledge

Great service and assistance!