Collection: Fracino

Great service, price and machine. Thanks!

Cannot recommend Adam enough at Prime Coffee Suppliers. Was a pleasure working with him and I look forward to our future dealings! 5 Stars! :)

Purchased a new grinder from this company and very happy with the service. Unfortunately there was a manufacturing issue with the first grinder I got sent but Adam quickly responded to my email, arranged for a replacement and a courier to collect the faulty unit within a couple of days. I’m very much enjoying the new grinder and would recommend this company to anyone looking to purchase coffee equipment. Thanks again.

Great service. Promptly send my Lelit coffee machine so I was able to take it back to Thailand with me. Great follow up service. A pleasure to deal with.

Excellent service
Very helpful

Adam and the team at Prime Coffee Supplies consistently go above and beyond, without being intrusive, to ensure that your shopping experience and after sales service is excellent. Fabulous advice, instant responses to questions and a truly incredible after sales service - the best online service I have ever had. It is akin to a high end in store personal service where nothing is too much trouble. I absolutely trust and recommend Adam and the team for both machines (I got the Sanremo Cube - love it) and coffee - Classic Peru is my favourite; the depth of flavour and slight almost chocolate aftertaste is incredibly addictive. Thank you Adam and your team.

Fantastic ***** customer service & knowledge!!! Don’t even bother to look for anybody else and waste your time by scanning all the others coffee shop suppliers, if you have a coffee shop, that’s where you need to go! Adam has been helping us from inception to picking a machine and finally placing an order, service has been top class. He helped us every step of the way and even went the extra mile to get back a deposit on a machine we no longer needed. I highly recommend Prime Coffee Suppliers, service has been amazing, top class products and at great prices 🙂 we will be working with Prime Coffee more in the future.
Thank you so much!!!

The Sanremo Cube has proven to be a leap forward when compared to coffee machines I have owned in the past. Not only does is it look great, but it also makes incredible coffee.

Getting the grind and extraction time right took me a while to perfect; however, once achieved it has delivered excellent coffee throughout Christmas with a house full of guests. It is also a constant topic of positive conversation.

I was nervous about investing such a large sum for this machine; but now, I am convinced that it is money well sent.

I would like to also thank Prime Coffee, Adam in particular. A small part was missing on delivery (Sanremo’s fault, not Prime Coffee). Adam could not have done more to rectify the problem. It truly was the personal touch despite being an online company - thanks Adam.

Excellent service and friendly calls and emails back and forth

I recently purchased a coffee machine from this Prime Coffee Suppliers, and I have to say, the customer service was outstanding from start to finish. Adam, in particular, went above and beyond to ensure we had a smooth and enjoyable experience. He patiently answered all of our questions, offering expert advice and recommendations to help us make the best choice for our needs. To top it off, after discussing coffee bean options, he kindly included some complimentary beans with our purchase, which was a thoughtful gesture.

The entire process—from purchase to delivery—was seamless, and Adam’s attention to detail and genuine care really stood out. I’m absolutely thrilled with the machine and the level of service we received. I’ll definitely be coming back for all my coffee-related needs and wouldn’t hesitate to recommend them to anyone looking for quality products and exceptional customer care.

Excellent service from Prime Coffee Suppliers. The Fellow Atmos Canister provides reassurance that your beans keep their great flavour

Excellent product, by far the best that I have used. Well made, good weight and looks cool. Highly recommend!

Excellent product with a seamless delivery with regular updates and communications from Prime Coffee. Highly recommend!

Adam has beed very helpfull and he responded very quick to my questions, even out of the working hours!
Highly recommend!

Excellent product and regular updates and communications. Highly recommend!